What is your core competency? (Part Two)

by admin on May 20, 2008

Another question, who is your ideal customer? What are the exact specifications of the

ideal; company size, age, gender, income level, hobbies? Identify your top customers in

terms of profitability and profile them. What are their demographics? What companies do

they admire most? Why do your customers hire you? Have you ever surveyed them?

The flip side of this exercise is to outsource all the things you are currently doing that are

not your core competencies and that are not central to income generation. Keep the work

of your business as simple as you can. Concentrate on those activities that are directly

related to revenue generation. Focus your efforts. Every hour of every employee’s time

spent doing chores that are unrelated to generating revenue is actually hurting your

business because not only is it non-productive, there is the opportunity cost- that time

could have been spent doing productive, income generating activities. Even you owners

can only lay claim to being proficient at perhaps 2 of the 15 hats you have to wear, that’s why you

hire the talent you lack, so you can leverage talent for your business.

Now reduce it to one thing that your business excels at in your marketplace. Once you

have that one thing, how can you communicate that to your ideal customer in an

irresistible way. Yes, your goal should be an irresistible offer. Make your marketing

clearly state your irresistible offer related to your core competency, back it up with

testimonials so it’s believable, take away the risk of doing business with you, and you

will have a clear, focused marketing message. Do you have work to do? Has this been

helpful? I hope so.

{ 1 comment… read it below or add one }

1 dutch schultz May 21, 2008 at 8:43 am

Great post. I have found marketing in general to be interesting and challenging at the same time. This really helps to give me a better direction or strategy that I dont believe I had before. Great post.

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